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Product Support Representative

  • ID: 1019
  • Type: Sales
  • Menomonee Falls, WI

Job Description

Fairchild Equipment, Inc. is seeking a self-starting stable, hard-working, dependable and motivated Product Support Representative in Menomonee Falls, WI for our Fairchild Southern Division.  This position requires you to work with customers and mechanics on a day-to-day basis to achieve profitability, growth and account penetration within the Fairchild Southern Division segment. This position requires the sales rep to spend the majority of their time on the road, traveling between Fairchild branches and customers sites.


Essential Duties and Responsibilities:

Sell parts, service and rental within the counties of Dodge, Fond du Lac, and Sheboygan.

Establish, develop, and maintain business relationship with current customers.

Promote, sell, and secure orders.

Demonstrate products and services that best suits the needs of the customer.

Develop proposals/ quotations for current and perspective customers.

Work with Service, Parts, and Rental Departments.

Establish new or renew Fairchild Operational Maintenance (OM) Agreements.

Analyze the territory’s potential and determine the value of existing customers.

Plan and organize personal sales strategy.

Supply management with reports on customer needs, problems, competitive activities, and potential for new services.

Attend all sales department meetings and functions.

Ability to organize, multi-task, and meet deadlines.

Communicate effectively with customers and Fairchild Equipment personnel.

Ability to take on new duties and responsibilities as assigned by their direct manager.

Qualifications / Required Skills

High School diploma or GED is desired.

1+ years of sales experience is required.

1+ years of mechanical experience/knowledge is required.

Knowledge of materials handling industry is desired.

Excellent customer service and computer skills.

Adapt and work in a fast pace environment.


Don't settle for less work for the best! Join a dynamic team in our Menomonee Falls, Wisconsin location. Fairchild Equipment, Inc. is recognized as the fastest growing company of its kind in the Midwest!  Fairchild Equipment, Inc. is an equal opportunity employer who takes pride in the diversity of our employees and seeks the same in our applicants.  Apply online or at 

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