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What You Need To Know About Service & Maintenance

Service & Maintenance For Heavy Equipment

So, you have heavy equipment and you want your investment to be long-lasting. The applications we’re operating heavy equipment in are tough, rugged and dirty. These conditions lead to wear and tear on equipment in industrial or construction applications operating heavy equipment. When we talk about servicing equipment, there are several aspects that need to be taken into consideration for service.

Having a maintenance/servicing plan is a must when it comes to your heavy equipment. But we know and understand that breakdowns happen, and we can help with both. Of course, it’s imperative to conduct planned and routine maintenance. Just like our cars, heavy equipment runs best and more efficiently when it’s well maintained. The plus side to planned maintenance and routine checks is serious problems can potentially be identified before they turn into a problem, which will save you time and money in the long run.

However, breakdowns do happen, and when they do it can be a headache. When any type of unplanned service work is needed, don’t wait until the last minute or it’s too late. Bringing in your heavy equipment to a shop or getting a certified road technician to your facility immediately can make a difference. Did you know, OSHA has a regulation for Powered Industrial Trucks that states, “If at any time a powered industrial truck is found to be in need of repair, defective, or in any way unsafe, the truck shall be taken out of service until it has been restored to safe operating condition”.

Service & Maintenance Q&A

Q: What if I have multiple kinds of equipment?

A: We recommend finding a reliable and trustworthy company who has certified technicians that can handle the entire spectrum of equipment ranges. Many companies have a mix of equipment that includes forklifts, aerial equipment and construction equipment. Some equipment distributors may only be able to service one or few types of equipment. Finding a servicer that can handle the entire fleet of equipment regardless of equipment type can save you time and money. That’s where Fairchild Equipment comes into play. As a full-service distributor, Fairchild Equipment can handle parts and service for any make and model of material handling, aerial, construction, agriculture, industrial cleaning equipment and so much more. Having one service provider takes the headache out of the equation and makes your life simpler.

Taking a look at fleet management programs my ease some of the burden for you as well. Making sure planned maintenance is available on all of your equipment can alleviate a major headache when you’re operating dozens of pieces of equipment. You can take the guesswork out of the problem. It may not be the right fit for all customers, but ask the question and get your answer. At Fairchild, it’s an option that can be looked at and we’re here to provide you with the right solution that fits your industry and application. 

Q: How often should I have my equipment routinely maintained?

A: Always read the service manual. The appropriate increment of time should be indicated in the manual for reference. It may be different for each kind of equipment make or model. And, if you ever have any questions don't hesitate to reach out to your service provider for clarification.

Q: What if my equipment breaks down?

A: Call for service immediately. Downtime is costly, but continuing to run damaged equipment can be unsafe.

Q: How do I find a reputable company to complete my maintenance and service?

A: With information being readily available online, you’re free to do your research to find someone that you trust to do the work. When searching for maintenance and service related work for your heavy equipment make sure that the company employs up-to-date certified technicians who have the opportunity to continue their education. With the vast equipment on the market and changing technologies, it’s important that technicians are fully trained on all equipment types and the technologies they come with.

It’s also important to look for a company that can provide in-house and on-the-road service work. In some instances, it may be more beneficial to have your equipment transported to a service center, but in others it may make more sense to send in a road technician. The company should have availability to service all makes and models in addition to having a full Parts Department that offers replacement parts on any make or model of equipment.

If you’re looking at Fairchild Equipment, you’ll find in-house and road technicians who are highly skilled, trained and certified. When we send our road technicians out, we make sure that they are equipped with a comprehensive supply of parts so we can try to get the job done in a single visit. And, with a complete Parts Department, finding the right replacement part is simple. To ensure you’re operation continues to keep up the pace while your equipment is being serviced, we have a full rental equipment department that’s ready when you need it.

Have a question related to parts or service that isn't answered above? Or already a customer and would like to schedule a service appointment? Contact us, call 844-432-4724, or email

Blog Tags: Aerial Work Platforms Agricultural Equipment Construction Equipment Electric Lift Trucks Farm Machinery Forklift Trucks Industrial Equipment Services Forklift Maintenance

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